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GUARANTEE
ActivaMune offers a 15-day
money-back guarantee. If within the first 15 days from the date of delivery
of ActivaMune, you decide to return an order for any reason, your credit
card will be fully credited for the amount of the purchase (excluding
shipping and handling fees).
The shipping and handling fee for the
US Monthly Convenience Program is $7.95 and is included in the price of the
program. The shipping and handling fee for the US & International Quarterly
Program is $14.95 and is included in the price of the program. The shipping
and hanlding fee for the US & International Annual Membership Program is
$24.95 and is included in the price of the program. Please note that if you order more than one bottle, only one bottle may be
opened during the 15-day money back guarantee period and we would expect to
receive the other bottles back from you in their original sealed conditions.
If more than one bottle is opened within the guarantee period, you will be
charged for the number of bottles that you opened beyond the first bottle.
If you sign up for the Monthly Convenience Program and cancel your
membership without receiving or
accepting a second bottle, you will be charged the difference for a single
bottle purchase ($11.95) upon your cancellation. If you sign up for the
International Quarterly Program and cancel your membership without receiving
or accepting a second shipment, you will be charged the difference for the
one-time International Package and the recurring Quarterly Program ($23.95)
upon your cancellation. If you sign up for the International Annual Program
and cancel your membership without receiving or accepting a second shipment,
you will be charged the difference between ordering 12 individual bottles of
ActivaMune plus shipping and handling and what you paid for the annual
program. For all returns, the
customer needs to place new postage on the package. We suggest returning the
package with tracking so that you know where it is in transit and when it
was received by our Customer Service Department. Returning the package to
the USPS without new postage may result in the package being discarded by
the USPS. Please write to
our Customer Service Department for a Return Merchandise Authorization
Number. All returns with a Return Merchandise Authorization Number must be
received by our Customer Service Department within two weeks of the issuance
of the RWAN (four weeks for international returns). All packages received after that time-frame will be charged a
$10 late return fee. Please return the bottle with its unused contents and your RMAN to:
ActivaMune
Health Supplement
Customer Service Mailing Center
1434 Westwood Blvd. # 5
Los Angeles, CA 90024
The e-mail address of our Customer Service Department is:
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© 2007-2008
Berkeley BioSciences, Inc.
These statements have not
been evaluated by the Food and Drug Administration.
This product is a nutritional
supplement. It is not intended to diagnose, treat, cure or prevent any disease. |
